Privacy and Cookie Policy

In your dealings with Coolback CC t/a Continental Supplies and/or in accessing or using our website we may obtain information concerning you. The Protection of Personal Information Act (POPI) protects your personal information and stipulates what may or may not be done with such information. POPI has also established an Information Regulator who monitors to confirm that personal information is dealt with in a responsible manner that respects privacy.

By dealing with us or using our website you provide us with your consent to collect, receive, record, organise, collate, store, update, consult, and use such personal information as may thereby come to our knowledge in the manner set out in this notice.

We of necessity require information such as your name, physical and e-mail addresses and contact numbers to process orders or purchases. Should you require or apply for credit or account facilities we would require further information such as ID or passport number, gender, date of birth, billing address, financial information and history, employment or business information and history.

We do not collect the information of persons under the age of 18 years.
Depending on circumstances, your personal information could be required to provide our products or services to you. These may include delivering products ordered or purchased by you; sending statements and any other documents; and, any other purpose relating to providing our products and services,
We have implemented reasonable security safeguards to protect any personal information that you may provide. We regularly monitor our systems for possible vulnerabilities and attacks. As no system is perfect, despite our best endeavours, we cannot guarantee that information may not be accessed, disclosed, altered or destroyed by breach of any of our physical, technical or managerial safeguards.

We use cookies to optimise your website experience. A cookie is a snippet of information that is stored on your device’s browser. It may comprise some personal details, or date and time information in an encrypted format. You can however disable and refuse the use of cookies by configuring your browser accordingly.
You are always entitled to enquire what personal information of yours we hold; to ask us to update, correct or delete any out-of-date or incorrect personal information; and, to object to the holding or processing of your personal information.